Account
You create an account (on the website we call it a profile) once. You use it for sign-ups, documents, payments and service requests.
Registration
- Click Create a profile in the website menu or on the login screen.
- Fill in the form: First name, Last name, E-mail and Phone.
- Tick the consent: "I accept the Gdynia Dive terms of use and privacy policy." Click a document's name to open it. Consent to the newsletter is optional.
- Click Create profile.
You do not set a password in the form. You do it after clicking the link from the e-mail (next section).
A phone number is not required at registration, but without it you cannot sign the contract when signing up online (more in the section Phone number in the profile).
E-mail confirmation
After registration we send a message with a link to the address you gave. Click it to activate the profile. The link is valid for 15 minutes. Then you set a password: at least 10 characters.
If the message has not arrived, check your spam folder. On the "Confirm your e-mail" screen click Resend to get a new link.
Logging in
- Click My profile in the website menu or Log in on the home page.
- Enter your E-mail and Password, then click Log in.
- On a private computer you can tick "Remember me on this device".
After logging in you return to the page you came from. When the session expires, the website asks you to log in again.
Forgot password?
- On the login screen click Forgot password?.
- Enter the e-mail from your profile and click Send link.
- Open the message and set a new password using the link in it.
Changing the password and account settings
You change your password and phone number in the account settings. The Account settings (Ustawienia konta) link in the sign-up wizard also leads there when the phone number is missing.
In the account settings you can also turn on two-factor login (a code from an authenticator app or a passkey). It is optional for clients.
Phone number in the profile
We always send the SMS code for signing the contract to the number in your account, never to a number entered in the sign-up form. Therefore:
- the number must be in your account before you sign the contract;
- we send codes only to Polish numbers (+48);
- the number has 9–15 digits and may start with +.
After changing the number in the account settings, log out and log in again. Only then will the website see the new number.
Logging out
Click Log out in the website menu. Logging out ends the session on the website and in the login system, so nobody can enter your profile on a shared computer.